Collection & Delivery
4 April 2020
Hello Lovely Customers,
Thank you so much for being 1 of over 200 customers now using our No Contact Collection Service or Home delivery. You & I have turned The Jug around together to make it (me!) incredibly busy which is just fab. And ultimately it gives me a buzz helping those isolating and giving other people the choice not to mingle with other people in the larger shops and stay safe and stop the spread. Bravo!
After 12 days of trading in a completely different way, I have learnt an awful lot of lessons. And it just takes time for me to instigate these changes. With Easter approaching, I’ve no idea how you guys are going to react and order and so I need this to be work to help me place orders in one go to the bakers and butchers as they are run off their feet and my adjusting orders day in day out isn’t helping anyone.
Fruit and Veg people are legends and I can get daily deliveries from them.
In order to keep streamlining my processes and guarantee consistent deliveries, I need all orders to be submitted by Sunday night which allows me on Monday’s to order and allocate fresh goods coming in for the week.
All orders are to conducted by email firstname.lastname@example.org or by leaving a message at 01757 289707.
We are open for Collections Tuesday to Saturday, with Home Delivery only on Thursdays to Bubwith and immediate surrounding.
If you would like to volunteer to help with delivery to other villages, please email me with which location you can help with. It is appreciated by me and those isolating.
Please pay attention to our Facebook page for immediate updates regarding availability and new items on offer. We are sourcing farm shop products when we can.
1. TO PLACE AN ORDER, PLEASE INDICATE THE FOLLOWING
Preferred collection date and time:
If you are able to bring your own shopping bags to transfer products
If requesting delivery, please include your Full address & Post Code
List of items with descriptions or substitutes
4 Pink lady apples (or any you have)
4 pints semi-skimmed (if not available full fat is good).
Lurpak (if not don’t send alternative)
3 sausage rolls
2 cakes of your choice
200g ish of mild cheddar.
Any 2 small pies.
If this is your first order, I will then call you to confirm it all and take payment over the phone.
Repeat customers, I will email you your confirmation.
2. ONCE ORDER IS CONFIRMED
The No Contact Collection Service:
Arrive at your allotted time slot; this is important as I am keeping people 15 minutes apart to avoid cross overs.
Slow down on the drive and pip your horn, just once please out of respect for our neighbours.
Proceed to the car park to turn round and come back to the front of the drive.
Your delivery will have been placed on the picnic bench at the front and I’ll have disappeared inside.
I’ll wave from the door and say Hi. I am asthmatic and am self-isolating.
Home Delivery Service:
We have volunteers (Trish and Alex) who are coming out on Thursdays, within a 7-mile radius of The Jug & Bottle to bring essential supplies. This is primarily for a lifeline service for those who are self-isolating and/or cannot travel. This is a limited capacity service, so if you can drive, please come and collect. There is no contact with anyone. There is a £1 delivery fee for Bubwith and £3 otherwise.
We will arrive at any point of the day (from late morning onwards). They will knock the door and leave the goods. No contact will be made.